The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
Car park
Luggage storage
24-hour services
General
Free Wi-Fi
Car park
Safe deposit box
Rooms/ Facilities for disabled
Sports & Fitness
Exercise gym
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Dining
Outdoor dining area
Spa & Leisure
Swimming pool
Room features
Sitting area
Patio
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
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Location
No 16 Jalan Syed Abdul Aziz,
Malacca,
Malaysia,
75000,
Melaka
Map view
No 16 Jalan Syed Abdul Aziz,
Malacca,
Malaysia,
75000,
Melaka
City landmarks
Landmark
A Famosa
640 m
Market
Jonker Street Night Market
2.1
km
Church
Christ Church
640 m
Dutch Square Or Red Square
Stadthuys
640 m
Church
St. Paul's Hill & Church
640 m
Jalan Merdeka
Taming Sari Tower
640 m
Jalan Gereja
Malacca Clock Tower
640 m
Church
Saint Francis Xavier Church
2.1
km
Shopping Area
Dataran Pahlawan Melaka Megamall
640 m
Square
Windmill Dutch Square Melaka
640 m
Mall
Mahkota Parade
640 m
Jalan Merdeka
Menara Taming Sari
640 m
Museum
Baba and Nyonya House
2.1
km
Jalan Kampung Kuli
Hang Jebat's Mausoleum
960 m
Museum
History and Ethnography Museum
1.2
km
Mosque
Kampung Hulu Mosque
2.1
km
25 Jln Tokong
Cheng Hoon Teng Temple
2.1
km
Gallery
The Orangutan House
2.1
km
MelakaMalaysia
Malacca River
2.1
km
Mosque
Melaka Straits Mosque
2.4
km
Nearby
Museum
Melaka Stamp Museum
430 m
Jalan Kota Bandar Hilir
Kite Museum
420 m
Jalan Kota
Muzium UMNO Melaka
440 m
Museum
Malay and Islamic World Museum
440 m
Jalan Kota
Melaka Islamic Museum
490 m
Gallery
Architecture Museum of Malaysia
530 m
Museum
Governor's Museum
590 m
Jalan Merdeka
Flora de la Mar Maritime Museum
480 m
Museum
Malacca Sultanate Palace
580 m
G12 & G14 Jalan Pm 7 Plaza Mahkota
Upside Down House
320 m
Restaurants
Nadeje Cake House
670 m
G-23 & 25 Jalan PM4 Tun Sri Lanang
Nadeje Mille crepe cake
690 m
G-23B,EG 4&EG5
Asam Pedas Junior
530 m
3 No. G2
Restoran Nyonya Suan
710 m
Plaza Merdeka 1336D Jalan Merdeka 1336d
Restoran Cili Garam
420 m
G-12
Man Yuan Fang
490 m
No G35 & G37 Jalan PM 4
Secret Recipe
340 m
F28
Palsaik Korean BBQ
770 m
No 58 & 60 Jalan Melaka Raya 23
Alto Skye Lounge
450 m
Hatten Hotel Taman Melaka 22nd Floor Hatten Square
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Great Location
Friendly Staff
Poor Maintenance
Limited Dining Options
6.0/10
Guest rating
Rooms
5.7
Location
7.2
Service
5.7
Dining
6.0
Guest reviews
6.0/10
based on 19 reviews
7.0
7.0/10 based on 1531 reviews
Mike
United States,
May
2024
6.6/10
The rooms at the hotel were in good condition and spacious enough to accommodate four of us. However, it was evident that some units were part of a rent-out scheme impacting their condition negatively compared to those directly owned by Mahkota Hotel. The service provided was inconsistent, with instances of staff being nice but also hypocritical. The hotel's location was convenient, being close to historical sites and shopping malls, but it would benefit from refurbishment. The dining experience offered a variety of dishes to choose from, although some areas like the buffet cleanliness could be improved. Overall, the hotel facilities were satisfactory but would benefit from some enhancements.
Rooms
7.0
The rooms were big enough to fit four of us and in good condition.
Service
6.0
The service was a mix of nice interactions and instances of hypocrisy.
Location
6.0
The location was good, near historical sites and shopping malls, but in need of refurbishment.
Dining
7.0
The dining offered a decent selection of dishes, although cleanliness in buffet areas could be improved.
Facilities
7.0
The hotel's facilities were satisfactory but could benefit from enhancements.
George
United States,
May
2024
5.0/10
I had a mixed experience at the hotel. The location was convenient for accessing town attractions and shops, but the service was very poor. The dining options were not up to par, yet the rooms were very clean.
Rooms
7.0
The rooms were very clean, but some were in a bad condition with broken facilities and lack of housekeeping during the initial check-in.
Service
5.0
The staff did not provide proper directions and lacked hospitality, although they were quick to respond.
Location
6.0
The hotel's location was near town attractions which was convenient, but crossing a busy highway without a pedestrian crossing was troublesome.
Dining
5.0
The dining experience was subpar with limited options.
Facilities
5.0
The facilities were not well-maintained.
Christopher
United States,
May
2024
5.0/10
The hotel has left the rooms unoccupied for a very long period, probably in need of a remodel. After submitting a complaint, maintenance seemed to take around 4 hours. The rooms were badly maintained.
Rooms
5.0
The rooms desperately need maintenance and renovation.
Service
6.0
The service staff seemed to be trying their best, but their approach was not consistent. Some were friendly and attentive, while others did not seem welcoming.
Location
5.0
Although accessible to shopping areas and food outlets, the hotel's immediate surroundings were not well-maintained.
Dining
5.0
Unfortunately, dining options were limited and disappointing, especially when traveling with a family.
Facilities
5.0
The facilities appeared outdated and not up to standard.
Great Location
Poor Maintenance
Bob
United States,
April
2024
6.4/10
The hotel has a convenient location in the center of Melaka, right opposite a shopping complex and night market. The rooms have a nice exterior like a 4-star hotel but with some maintenance issues like chipped paint and floor stains. The staff could improve their service as they entered our room without knocking and asked us to move our luggage to the van ourselves.
Rooms
6.0
The rooms have a nice exterior but with some maintenance issues like chipped paint and floor stains.
Service
5.0
The service could be better with more courtesy and professionalism.
Location
8.0
The location is convenient, near sightseeing places and the town center.
Dining
7.0
The dining offers many food and drink choices but the pricing is more suitable for a 4-star hotel.
Facilities
6.0
The hotel facilities are average and could use some updates.
Mark
United Kingdom,
April
2024
6.0/10
My stay at the hotel was a bit of a mixed bag. Despite the disappointing room conditions upon check-in with torn curtains, stained toilet bowl, and low water pressure, the location right in the city was fun, near historical sites and shopping malls. The service at the front desk was limited, and the dining experience had a decent variety of dishes to choose from. The facilities were decent but nothing special.
Rooms
5.0
The room conditions during my check-in were disappointing with torn curtains, stained toilet bowl, and low water pressure.
Service
5.0
The service at the front desk was limited.
Location
8.0
The location was right in the city, fun for kids, and near historical sites and shopping malls.
Dining
7.0
The dining experience had a decent variety of dishes to choose from.
Facilities
6.0
The facilities were decent but nothing special.
Great location
Disappointing room conditions
Noel
United Kingdom,
March
2024
6.8/10
My stay at the hotel was quite mixed. While the location was convenient for shopping and food, the rooms definitely need refurbishing, and the stay was quite short for the price paid. The service was a bit of a letdown with issues accessing the room, but once solved, the staff was friendly. The dining experience was satisfactory, offering a good variety to choose from, although the timing was a bit off. The facilities were adequate overall.
Rooms
6.0
The rooms, although near the shopping area, need refurbishing and were given for a short stay at a relatively high price.
Service
7.0
The initial service issue with card access was inconvenient, but the staff was friendly once the problem was resolved.
Location
7.0
The hotel's location was convenient for access to shopping and food areas, but it lacked pedestrian-friendly features.
Dining
7.0
The dining experience was decent with a good variety of dishes, but the timing was a bit off.
Facilities
7.0
The facilities were adequate for a short stay.
Thomas
United States,
March
2024
6.8/10
The hotel was really convenient for my family and me, but the rooms had a musty old smell and were poor in condition. The service was welcoming and very polite, even though there was a slight delay in room change. The location was awesome, near historical places and shopping malls, and the dining options were decent with a variety of dishes to choose from. Facilities were average.
Rooms
5.0
The rooms were decently big but had that musty old smell and were poor in condition.
Service
7.0
The service was welcoming and very polite, with a slight delay in room change.
Location
9.0
The hotel was really near to the historical place in Melaka and close to shopping malls like Mahkota Parade. It deserved more than a one-day visit.
Dining
7.0
The dining was good enough with more than 5 dishes to choose from each main, salad, appetizer, & dessert.
Facilities
6.0
Facilities were average.
James
United States,
February
2024
5.0/10
The 2 Bedroom Apartment I stayed in was not suitable for humans due to its dirty and poorly maintained condition, likely rented out to the hotel by private owners for profit. Despite this, the location was convenient for accessing historical sites and shopping malls, although crossing a highway was necessary. The dining experience was lackluster with limited options and high pricing. However, the service was satisfactory with helpful and polite staff. Not ideal for an enjoyable stay overall.
Rooms
5.0
The bedroom was dirty, the air conditioning was nauseating, and there was leaking water, making it an unpleasant experience.
Service
7.0
While the check-in process was slow, the staff were helpful and polite during interactions.
Location
6.0
The location was convenient for accessing historical sites and shopping malls but required crossing a highway for access.
Dining
5.0
The dining experience was disappointing with limited options and overpriced meals.
Facilities
5.0
Facilities in the apartment area were clean, but the overall condition did not meet standards.
Derek
United Kingdom,
February
2024
6.4/10
The hotel is ideal for families with kids, offering big waterslides and a playground nearby. The value for money is good, and the location is very convenient for exploring the area. However, the rooms are a bit outdated, so it's best not to set high expectations, especially if you're sensitive to the smell of smoke from previous guests.
Rooms
7.0
The accommodation with big waterslides for kids is a great feature, and being close to a playground adds to the family-friendly appeal. However, the rooms are a bit dated and may not meet modern standards.
Service
5.0
The service was disappointing with slow and unfriendly staff. Improvements are needed in speeding up the processing of guests during busy times. It was also a letdown that my name was repeatedly mispronounced despite correction attempts.
Location
9.0
The hotel's location is fantastic for easy access to central tourist areas, ATM machines, and shopping malls. It's very strategic and close to the town center, offering plenty of options for exploring the night market and shopping areas.
Dining
6.0
The dining experience had its flaws with some inconvenience in accessing clean plates at the buffet. The price for dining upon check-in was reasonable but the variety may not have been extensive.
Facilities
6.0
The facilities met expectations but nothing extraordinary was noted. However, there is room for improvement to provide a more comfortable and enjoyable stay.
Roger
United Kingdom,
February
2024
7.4/10
The hotel rooms were well appointed, comfortable, and spacious, perfect for those who appreciate a cozy stay. However, there were issues with the air conditioning remote control and TV reception in the apartment we originally booked. The staff service was helpful and pleasant, making the overall stay enjoyable. The location was ideal, close to historical sites and shopping malls. The dining experience may need improvement, especially for guests on package deals. Overall, the facilities were satisfactory, but there were small inconveniences to be aware of.
Rooms
8.0
The rooms were well appointed, comfortable, and spacious.
Service
7.0
The staff service was helpful and pleasant.
Location
9.0
The location was ideal, close to historical sites and shopping malls.
Dining
6.0
The dining experience may need improvement, especially for guests on package deals.
Facilities
7.0
The facilities were overall satisfactory.
spacious rooms
dining experience
Lois
United States,
January
2024
7.6/10
I had a cozy stay in the 2 Bedroom Apartment. The room was spacious and clean, offering all the convenient amenities. However, we were surprised with two single beds instead of a double, which was a bit unexpected. The location is great for being at the center of Malacca but crossing the main road can be a bit tricky without pedestrian facilities. The dining options were satisfying with a good variety of dishes, and the staff was very helpful and customer-friendly.
Rooms
8.0
The room was cold and cozy, perfect for my stay. It was spacious and clean with all amenities available, which was very convenient.
Service
8.0
The service was helpful, with staff being very nice and customer-friendly.
Location
7.0
The hotel is centrally located, making it convenient to access major malls and tourist attractions despite the lack of pedestrian facilities on the busy main road.
Dining
7.0
The dining experience was good enough with more than 5 dishes to choose from each category. It was nice and easy to explore nearby places while enjoying the food.
Facilities
8.0
The hotel had good facilities, contributing to a comfortable stay.
Jeremy
United Kingdom,
January
2024
6.2/10
My stay at the hotel was just for 5 hours at 280 MYR for one night in the apartments. The room was okay but not up to hotel standards. After complaining about the dirty first room, I was moved to a cleaner one.
Rooms
6.0
The room I stayed in was just okay, not the best experience but it served its purpose for the short stay.
Service
5.0
The service was disappointing overall. I had to wait outside the apartment for almost 15 minutes with my luggage, feeling sweaty and tired. The staff didn't speak English properly and gave misleading information to simple questions.
Location
8.0
The location is convenient, within walking distance to many places and close to tourist attractions. However, there could be improvements in the booking process.
Dining
7.0
The dining options were limited, but there were more than 5 dishes to choose from each main course, salad, appetizer, and dessert. The hotel should offer options for families with kids, not just couples.
Facilities
6.0
The facilities were average, nothing exceptional but sufficient for the short stay.
Mary
United Kingdom,
January
2024
5.0/10
The hotel is conveniently located just across the shopping complex and night market, offering a nice setting. The rooms, unfortunately, lack a stopper for the tub, are old, unclean, and have an unpleasant smell, making them unsuitable for large families despite the booking description accurately stating their size.
Rooms
5.0
The rooms are old, unclean, and have an unpleasant smell. The absence of a tub stopper and small size may not meet the needs of a big family.
Service
5.0
The service provided lacked adequate skills, with issues like a run-down apartment and ineffective room card access. The approach towards customers was also below standard.
Location
5.0
The hotel's location is a mixed bag. Although convenient with a shopping complex and night market nearby, it can be troublesome due to the need to cross a busy highway without a pedestrian crossing.
Dining
5.0
The dining experience was subpar for the price, offering simple and not very value-for-money options.
Facilities
5.0
The facilities were lacking, with cleanliness issues and ineffective access cards impacting the overall experience.
convenient location
unclean rooms
Andrew
United States,
October
2023
7.2/10
I had a lovely stay at the hotel. The rooms were clean, comfortable, and had a nice view. The service was friendly and helpful, though a bit slow. The location was convenient for shopping and dining, but crossing the main road could be tricky. Dining options were decent, and the facilities were satisfactory.
Rooms
8.0
The rooms were nice and clean, quite comfortable, and had a lovely view.
Service
7.0
The service was okay, but a bit slow. However, the staff was very helpful and friendly.
Location
7.0
The location was good, close to shopping complexes and eateries. It was fun for kids but crossing the busy main road could be challenging.
Dining
7.0
The dining experience was satisfactory, with nice international dishes available.
Facilities
7.0
The facilities were decent with everything needed for a comfortable stay.
John
United Kingdom,
August
2023
6.4/10
The hotel offers a great location near the city with easy access to shopping areas. The rooms were not as clean as expected, but they come with amenities and a balcony. The service was average, with some issues in arranging access cards. The dining experience was good but could be more family-friendly. The facilities are decent, suitable for a short stay.
Rooms
5.0
The rooms were not clean properly and had an unpleasant smell, but they come with amenities and a balcony.
Service
6.0
The front desk service had issues with access cards, but they managed to arrange a room transfer.
Location
8.0
The location is great for accessing central tourist areas and shopping centers.
Dining
7.0
The dining options were good with a variety of dishes, but they should cater to families as well.
Facilities
6.0
The facilities are basic and suitable for a short stay.